Caregivers are Struggling at Work – Impacting both Employees and Employers

Caregiving responsibilities go beyond home. Employees are expected to balance their professional roles while taking on caregiving responsibilities, creating a significant challenge for both workers and employers. As caregiving responsibilities continue to rise, employers who are adapting to meet the needs of their workforce are going to win the talent attraction and retention game.

Employers will increasingly see their workforce burdened with the responsibility of caregiving for both children and elderly parents. 73% of U.S. employees are caregivers and there is still gender divide. While caregiving is a vital role, it often impacts employees’ ability to balance work and home life, which in turn can significantly affect their well-being and productivity.

How Caregiving Impacts Employees

  1. Work-Life Balance Strain: Caregivers often need to take time off during business hours to attend to healthcare appointments, arrange care for family members, or handle emergencies. This disrupts their focus and engagement during work hours.
  2. Mental and Physical Health Struggles: The pressure to balance both work and caregiving can cause mental health issues, such as anxiety and depression, and physical health problems, such as high blood pressure, diabetes, and obesity. Caregivers are less likely to prioritize self-care due to their overwhelming responsibilities.
  3. Financial Impact: Caregiving costs employees a significant amount of money – the average caregiver spends $7,242 annually on out-of-pocket expenses related to caregiving. A staggering one-third of caregivers report having to leave their jobs due to caregiving responsibilities. Many resume gaps are in fact breaks for caregiving.
  4. Career Development and Job Satisfaction: The constant balancing act of caregiving and work can reduce an employee’s ability to take on promotions, seek professional development opportunities, or even maintain a positive job outlook.
  5. Absenteeism and Turnover Costs: According to a study by MetLife, employers can lose up to $2,721 per employee due to lack of support for caregiving needs. And caregiving employees leaving the workforce altogether could cost employers between $17-$33 billion annually in absenteeism, turnover, and recruiting costs.

How Employers Can Support Caregivers

1. Offer Flexible Work Arrangements

  • Remote Work: Providing remote work options allows caregivers to manage caregiving responsibilities while still fulfilling job duties.
  • Flexible Hours: Offering flexible work hours helps caregivers balance work with caregiving needs, such as healthcare appointments or caregiving emergencies.

2. Expand Leave Policies

  • Paid Family Leave: In addition to traditional sick leave, caregivers often need extended time off to care for loved ones. Paid family leave policies allow employees to take time off without the stress of losing income.
  • Sick Leave Options: Providing more generous paid sick leave policies can help employees who need to take care of their own health or a loved one’s health.

3. Provide Access to Counseling and Support Services

  • Employee Assistance Programs (EAPs): EAPs can provide counseling and support for employees who are dealing with the stress and emotional toll of caregiving.
  • Caregiving Workshops: Hosting workshops, such as those offered by AARP, can educate employees on how to manage caregiving responsibilities while maintaining work productivity.

4. Support Elder Care

  • Elder Care Resources: Offering elder care referrals through an online database or in-person consultants can help employees find care options and support for elderly parents or family members.
  • Elder Care Benefits: Provide subsidies or reimbursement for elder care services, which can ease the financial burden on employees.

5. Create a Culture of Understanding

  • Promote Awareness: Encouraging a workplace culture that is open and understanding about caregiving responsibilities can help employees feel comfortable discussing their needs without fear of judgment.
  • Manager Training: Training managers to be empathetic and supportive of caregiving employees can improve retention and morale.

6. Incorporate Caregiver-Specific Benefits

  • Paid Time Off for Caregiving: Designating specific paid time off (PTO) for caregiving allows employees to care for family members without taking from their regular vacation or sick leave.
  • Financial Assistance for Caregiving: Offering financial support for out-of-pocket caregiving costs can help employees mitigate the financial strain of caregiving.

7. Invest in Employee Well-Being

  • Wellness Programs: Implement wellness programs that include mental health resources, stress management workshops, and self-care tips to help employees navigate the pressures of caregiving and work.
  • Resilience Building: Support programs that build resilience and stress management skills to help employees cope with caregiving challenges.
  • Last Minute Support: Caregiving responsibilities are rarely easy to schedule. Being prepared to offer simple, last-minute support can go a long way.

The Business Case for Supporting Caregivers

Supporting caregiving employees not only helps improve their well-being but also benefits the employer. Companies that provide caregiving support see:

  • Higher Employee Retention: Employees are 30% more likely to stay with an employer who supports their caregiving responsibilities.
  • Increased Productivity: Caregiving employees who feel supported are more engaged and productive, ultimately benefiting the company’s bottom line.
  • Attraction of Top Talent: Companies known for their caregiving-friendly policies are seen as desirable workplaces, attracting skilled talent who value work-life balance.
  • Reduced Healthcare Costs: Supporting caregivers can reduce stress-related health problems, lowering overall healthcare costs for the organization.

A thoughtful, caregiving-inclusive culture can ensure that both employees and employers thrive in an increasingly caregiving-centric world.